Frequently Asked Questions
How Do I Obtain Treatment?
You need to register by filling in our consultation form:
In this helpful section, you will find answers to the most commonly asked questions regarding our service. If you require further information, please email us at info@myonlinedoctor.co.uk or telephone us on +44 (0) 20 8762 0573.
How do I obtain treatment?
Easy. Treatments via our UK & EU-registered Doctors and pharmacies are only available to our members. Membership is free and without obligation.
1) Submit registration form to us
2) Our doctor reviews your information
3) We send you his diagnosis with your member login details
4) Login to our exclusive member’s area
5) View price list and order via our secure online payment system~
To register now, please click here – joining takes a few minutes, is completely free and without obligation.
 back
But I am a returning customer who has already bought from you before?
No problem. Click here and we will send you your member login details.
back
How long does your registration process take?
Forms submitted during working hours of Monday-Friday (9am - 3pm), a diagnosis will generally be made within the hour. An email will be sent to you with the results of that diagnosis including a link to our member’s area where you may obtain your medication by next day delivery.
For consultation forms submitted outside of normal working hours (including evenings and weekends), a diagnosis will be made during the next business day. An email will be sent to you with the results of that diagnosis including a link to our member’s area where you may obtain your medication by next day delivery.
back
Do I have to go through this process for a repeat prescription?
No. Once you have been successfully diagnosed, your membership will enable you to request a repeat prescription instantly. You will also be given the opportunity to update you medical information or change your delivery details if this has changed since your initial diagnosis.
back
Is your service confidential and secure?
Yes. All information you supply to us is legally protected under doctor-patient privilege. Our online ordering system uses advanced, secure encryption technology. Your details will NOT be passed onto anyone else. We do recommend for your complete privacy that you avoid giving us a "shared" email address.
back
What if I do not want what the doctor suggests?
The doctor will only restrict your treatment options if it is in your interests due to other medication that you may be using, or for other reasons such as your heart condition.
Once you have received our doctor's suggestions, you are open to discuss any matters directly with the doctor - without charge. We can also arrange a face-to-face appointment with one of our specialists here in our London Clinic.
back
Is it legal?
Yes. Due to a tightening of UK legislation, there must now be a diagnosis made by a fully qualified doctor and a prescription authorised before a patient can have access to available treatments. In practice, this means it is now illegal to display the prices of treatments – once you have received your free online diagnosis, you can order directly from our member's ordering area.
back
Is your service expensive?
On the contrary. Unlike our competitors, we are committed to bringing you some of the lowest prices on the internet and because of our lower operating costs, our service can work out much cheaper. Please note that membership is free and without obligation. As a member you will find our prices are clear and open – there are no hidden charges.
back
How do you differ from your competitors?
When making a purchase on the internet, it is worth considering the following:
1) In which country is the company you are dealing with registered?
Firstmed is a UK-registered company whereas most of our competitors are registered in easy to hide, offshore locations. Are you sure you will get your treatment after paying?
2) Do they offer full consumer rights protection, including a money-back guarantee?
Firstmed offers full consumer rights protection – most of our competitors do not.
3) Do they comply with Data Protection legislation?
Firstmed has been independently audited. We strongly object to Spam and your personal details will never passed onto any third parties.
4) Do they comply with the law?
As a UK-registered company, we are subject to some of the tightest legislation in the world. We do our utmost to comply with all regulations set down by the British authorities. Most of our competitors do not.
back
So why should I choose you?
- UK’s # 1 online source for impotence treatments
- proven track record with over 20,000 satisfied members
- UK registered company
- worldwide service
- access to some of the lowest prices on the net
- peace of mind – conforms UK regulations
- UK doctors and pharmacies
- free consultations from comfort of your home
- discreet, confidential and friendly service
- full money-back guarantee
|
