Our Service Explained
How does your website work?
Genuine, branded medicines via our GMC-registered doctors and pharmacies are only available to our registered users. Registration is free and without obligation.
- Submit registration form to us
- Our doctor reviews your information
- On approval, we then send you an email confirming your login details, together with an unique prescription code that activates your userID
- Login to our secure registered user's area
- View our price list and order via our secure online payment system
To register now, please click here - it only takes a few minutes, is completely free and without obligation.
How long does it take to register?
Forms submitted during working hours of Monday-Friday (9am - 3pm), a diagnosis will be made and treatment approved within the hour. An email will be sent to you confirming your login details together with a link to our secure user's area where you may obtain your medication by next day delivery. If you prefer, these details can be sent to your mobile by SMS text message.
For forms submitted outside of normal working hours (including evenings and weekends ), treatment will be approved during the next business day. An email will be sent to you confirming your login details together with a link to our secure user's area where you may obtain your medication by next day delivery. Again, if you prefer, these details can be sent to your mobile by SMS text message.
Do I have to go through this process for a repeat prescription?
No. Once you have been approved for treatment, you will be able to request a repeat prescription instantly. You will also be given the opportunity to update your medical information or change your delivery details if this has changed since your initial registration.
Is your service confidential and secure?
Yes. All information you supply to us is legally protected under doctor-patient privilege. The only people who have access to your information are our doctor and pharmacist - your details will NOT be passed onto anyone else. Our online ordering system uses the very latest in advanced, secure encryption technology. For further information regarding our security policy, please click here.
Is your service discreet?
Very. All treatments are sent via registered mail in plain packaging - there is nothing on the packaging apart from your address. We also have a strict anti-spam policy and we will only send you promotional offers if you have requested to be on our mailing list. If you don't want to hear from us, simply untick the box when you first register with us.
Is it legal?
Yes. Under British law, provided a qualified doctor writes a prescription for your condition, it is legal to obtain treatment via the internet without a face-to-face consultation.
How much does your service cost?
Because of our lower operating costs, our service works out considerably cheaper than that of a private doctor or clinic – the savings can be as much as 50%. We are finding that more and more NHS doctors are referring their patients to us because even if you are entitled to free treatment under the NHS, it is usually limited to small amounts per month. Increasingly, doctors are finding our service a user-friendly and cost-effective alternative for their patients to "top up" their monthly entitlement.
Why can't I see your prices?
To comply with current UK Government guidelines, information about prescription medicines including prices is only available once you have been approved for treatment by a qualified UK-registered doctor.
Once registered with us, you will find that our prices are open and there are no hidden extras.
- Cost of private doctor's consultation
- Cost of private prescription treatment
- Postage and packaging
- Free online advice from our UK-registered Doctors 24/7
- Telephone and online customer support
- Online order tracking
- Fast-track repeat prescription service
- Full statutory consumer guarantees
Our service compared with others
- In which country is the company you are dealing with registered?
MyOnlineDoctor is owned and operated by FMC Marketing Ltd, a UK-registered company . Many online clinics purporting to be UK-based are actually registered offshore. Are you sure you will get your treatment after paying?
- Do they comply with Data Protection legislation?
As a UK-registered company, we comply with all current Data Protection legislation. If you are dealing with an overseas-based website, can you be certain that your personal data will be secure?
- Do they comply with UK law?
As a UK-registered company, the doctors and pharmacies we use are subject to tight statutory controls. Bodies such as the MHRA and The Royal Pharmaceutical Society ensure that strict procedures regarding fulfillment are followed.
Read more about Online Prescription Services - What to Look Out For
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